I lost my Suboxone doctor

If your prescriber retired, stopped prescribing, left a practice, or became unavailable, start by gathering records and refill timing. A new physician will usually need your dose, last prescription date, pharmacy, and prior prescriber information before deciding whether ongoing care is clinically appropriate. Read the focused lost-doctor page and the transfer resource.

My doctor retired

Retirement can create a practical continuity problem even when treatment has been stable. Ask the prior office for records, medication history, and any discharge or transition note. Try to arrange transfer before your current prescription runs out.

My practice closed

If a practice closed, document the closure notice if you have it and request records through any remaining portal, phone line, or custodian. A new practice cannot rely only on your memory, but the details you provide can help a physician review the situation. If you cannot obtain records, explain what is missing during intake.

I moved between New York and New Jersey

Patient location, clinician licensure, pharmacy location, and state rules may affect telehealth care. Tell the practice where you are physically located at the appointment and where you plan to fill medication if a prescription is clinically appropriate. See the New York and New Jersey pages.

I am running out of medication

Do not wait until the last dose if avoidable. Contact your current prescriber, pharmacy, and a potential transfer practice as early as possible, and state the number of days remaining clearly. For immediate medical danger, seek emergency care rather than relying on a website or routine appointment request.

My pharmacy has a problem

Pharmacy issues can involve stock, insurance processing, prior authorization, prescription wording, or controlled-substance rules. Document the problem, the pharmacy name and location, and any message you received. Read the pharmacy problems and pharmacy stock guides.

I was discharged from detox or residential treatment

Discharge paperwork, medication administration records, discharge dose, and follow-up instructions are especially helpful. Try to schedule outpatient continuity before leaving the program when possible. A new physician still has to evaluate whether ongoing buprenorphine care is clinically appropriate.

I am pregnant and already on buprenorphine

Pregnancy requires individualized medical evaluation and coordination with obstetric care. Abrupt medication changes can be risky and should not be handled casually. Read the pregnancy continuity page, and seek emergency care for immediate medical danger.

I need telehealth continuity

Telehealth may support continuity when clinically appropriate and legally permitted. Secure-video evaluation does not remove the need for physician judgment, identity and location confirmation, records review, and pharmacy coordination. Read the New York telehealth or New Jersey telehealth page.

I need self-pay care

SuboxoneNYC publicly lists a $100/month practice fee and a $500 enrollment deposit. The deposit is non-refundable, not applied to future monthly fees, and does not guarantee acceptance, a prescription, or any outcome. Medication cost is separate through the dispensing pharmacy. See cost details.

I need to transfer records

Ask your prior prescriber or program for medication history, discharge paperwork, recent labs if available, pharmacy information, and a treatment summary. If records are delayed, keep notes about whom you contacted and when. Bring government-issued ID and current medication details to intake.

When urgent or emergency care is needed

SuboxoneNYC is not an emergency, urgent-care, detox, hospital, or crisis service. Call 911 or go to the nearest emergency department for overdose risk, severe withdrawal, chest pain, trouble breathing, severe confusion, severe intoxication, suicidality, pregnancy-related medical danger, or immediate danger. Call or text 988 for mental health or substance-use crisis support.

How SuboxoneNYC works

Care begins with secure intake, then physician review, secure-video evaluation, and structured follow-up when clinically appropriate. Care is by appointment and may be delivered by Dr. Ratush or another qualified physician operating under the SuboxoneNYC continuity standard. Learn more on How It Works, Pricing, FAQ, About, and Media.

What SuboxoneNYC cannot guarantee

SuboxoneNYC cannot guarantee treatment acceptance, a prescription, a specific medication, same-day care, pharmacy stock, insurance or pharmacy-benefit coverage, or any specific outcome. Physician review, patient location, legal requirements, pharmacy requirements, and clinical appropriateness all matter.

Medication cost is handled separately through the dispensing pharmacy. The practice is self-pay for practice fees, with pricing described on the pricing page.

Transfer-of-care checklist

These are the records and details most likely to help a physician review continuity safely.

  • Current buprenorphine/Suboxone dose
  • Last prescription date
  • Pharmacy name and location
  • Prior prescriber contact information
  • Recent treatment records
  • Other current medications
  • Allergies
  • Recent detox, residential, or hospital discharge paperwork if available
  • Government-issued ID
  • Preferred appointment format

Questions patients often ask

Can SuboxoneNYC guarantee that I will receive a prescription?

No. Prescribing decisions require physician evaluation and depend on clinical appropriateness, legal requirements, pharmacy requirements, and safety.

Is this emergency care?

No. SuboxoneNYC is not an emergency, urgent-care, detox, hospital, or crisis service. Call 911 or go to the nearest emergency department for immediate danger.

What should I prepare before intake?

Prepare your current dose, last prescription date, pharmacy, prior prescriber contact information, recent records, other medications, allergies, ID, and preferred appointment format.

References and clinical sources

  1. SAMHSA: Buprenorphine
  2. SAMHSA: Medications for Substance Use Disorders
  3. 988 Suicide & Crisis Lifeline